FAQs
Shipping
What is the estimated delivery times?
Initially, drops will operate as pre-orders, resulting in delivery times ranging from 4 to 5 weeks. However, once they transition to regular orders in the future, the anticipated delivery times are as follows:
UK Standard shipping : 4-6 working days
UK Express shipping : 2-3 working days
International shipping: 8-10 working days
Do You Ship Internationally?
We deliver to nearly every corner of the globe, and once an order is made, we assess the carrier options to ensure the swiftest delivery to your location. While certain European orders may reach you 8-10 days, customs clearance might occasionally cause delays beyond our control. Hence, it's advisable to plan accordingly, anticipating delivery times of 12-15 days post-order placement.
Shopping
What Payment Methods Are Accepted?
Debit,Credit,Apple Pay,Google Pay.
Size Guide
The size guides can be found below the product description for each item.
Contact Us
What is the email address for inquiries?
You can reach out to us via email at help@douaclo.com